Privacy Policy

Effective Date: April 2025
Business Name: Mena Towing and Recovery
Website: https://menasautotowing.com
Location: 6200 N Marshall St. Midland, TX 79701

1. Who We Are

We are Menas Towing and Recovery, a towing and vehicle service business located in Midland, TX.
Our website address is: https://menasautotowing.com

2. What Personal Data We Collect and Why

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.

An anonymized string from your email may be sent to Gravatar to display your avatar. Gravatar Privacy Policy

Contact Forms / Service Requests

If you use a contact or service form, we collect your name, phone number, email, location (if provided), and details about your vehicle or request. This information is used solely to respond to your inquiry or schedule a service.

Media

If you upload images (e.g., accident photos), avoid uploading those with embedded GPS location data (EXIF). Visitors can download and extract such data.

Cookies

We use cookies to:

  • Save form entries for future convenience.
  • Track login sessions and display settings.
  • Analyze site usage (via Google Analytics or similar).

You can disable cookies in your browser settings.

Embedded Content

Articles or pages may include embedded videos, maps, or social media content. These third-party websites may collect data about you, use cookies, and track interactions.

3. Who We Share Your Data With

We do not sell or rent your personal data.
We may share it with:

  • Hosting or analytics providers (e.g., Google Analytics, WP Engine).
  • Payment processors (if applicable).
  • Law enforcement if required by law.

If you request a password reset, your IP address will be included in the reset email.

4. How Long We Retain Your Data

  • Comments and metadata: retained indefinitely.
  • Form entries: retained for up to 12 months unless legally required longer.
  • Registered users (if applicable): data is stored in their profile.

5. Your Rights Over Your Data

If you have submitted a form, left comments, or created an account, you may request:

  • A copy of the data we hold about you.
  • That we delete your data (except for what we’re legally required to keep).

To request this, email us at: menatowing@gmail.com

6. Data Security

We use encryption (SSL) and security best practices to protect your data. However, no system is 100% secure.

7. Where Your Data Is Sent

Comment submissions may be filtered through an automated spam detection service (like Akismet).
We may use cloud-based services hosted in the U.S.

8. Contact Us

If you have any questions or privacy concerns, contact us at:
📧 Email: menatowing@gmail.com
📍 Address: 6200 N Marshall St. Midland, TX 79701
📞 Phone: (432) 438-9827

9. Policy Updates

We may update this privacy policy. All changes will be posted on this page.
Last updated: April 2025

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